If a route becomes blocked by an obstacle, what should you do?

• A. Continue driving through obstacle.
• B. Stop and wait for a rescue helicopter.
• C. Return to base.
• D. Notify dispatch, re-route promptly, and communicate changes to the team.

Answer: (D)

When a route is blocked by an obstacle, the priority is to maintain safety and keep the EMS response on track. The best action is to notify dispatch, re-route promptly, and communicate those changes to the team. This approach ensures several crucial things happen quickly: the incident command and other responding units are aware of the blockage and can coordinate an alternate path, your ETA can be updated so hospitals and responders prepare appropriately, and your team stays synchronized about your new location and timing.

Communicating with dispatch lets them assign the right resources and route traffic controls if needed, while re-routing promptly minimizes delays in patient care and reduces the risk of navigating into a hazardous area. Keeping the team informed ensures everyone knows where you are, what route you’re taking, and when to expect you, which improves overall safety and efficiency.

Continuing through the obstacle is unsafe and could cause harm or further delays. Waiting for a rescue helicopter isn’t a practical or reliable response to a road obstruction, and returning to base wastes valuable time that could be spent delivering care.